Shipping policy
SHIPPING POLICY — Beyond the Lens
All orders are produced on demand and shipped worldwide.
PRODUCTION TIME
All prints are made to order. Production typically takes 3–5 business days from the date of your order.
Limited Edition prints may take 5–10 business days, as they are produced exclusively at WhiteWall's award-winning lab in Germany on Hahnemühle German Etching 310gsm archival paper.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
SHIPPING TIMES (after production)
Portugal: 3–7 business days European Union: 5–10 business days United Kingdom: 5–10 business days United States & Canada: 7–14 business days Rest of World: 10–20 business days
Delivery times are estimates and may vary depending on your location and local postal service.
SHIPPING COST
Orders over €120: Free worldwide shipping Orders under €120: Shipping calculated at checkout based on destination
TRACKING
All orders include tracking. You will receive a tracking number via email once your print has been dispatched from the print facility nearest to your delivery address.
PRINT FACILITIES
To reduce shipping time and environmental impact, open edition prints are produced at the facility closest to your delivery address. Facilities are located across Europe, North America, and Asia-Pacific.
Limited Edition prints are produced at WhiteWall's lab in Frechen, Germany.
CUSTOMS & IMPORT DUTIES
Orders shipped outside the European Union may be subject to customs duties and import taxes. These charges are the responsibility of the buyer and are not included in the product price or shipping cost.
CONTACT
For shipping enquiries: duarte@beyondthelens.store